Accessibility Statement for Gardeners Petersham

Gardeners Petersham is committed to providing an accessible and inclusive online experience for all visitors in the Petersham area and beyond. Our aim is to ensure that people of all abilities can access information about our gardening services, understand our content, and contact us without barriers. This Accessibility Statement describes the steps we take to support accessibility on our website and how you can reach us with requests or feedback.

Our Commitment to Accessibility

We are working to align our website with the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA. These guidelines are recognised as the international standard for making web content more accessible for people with disabilities, including those who use assistive technologies such as screen readers, screen magnifiers, speech recognition software, and alternative input devices.

By following WCAG 2.1 AA principles, we aim to make information about our gardeners in Petersham perceivable, operable, understandable, and robust for as many users as possible.

Screen Reader and Assistive Technology Support

Our website is designed to be usable with modern screen readers and other assistive technologies. We work to provide clear page structures, headings, and text alternatives for key images, such as photographs of accessible gardening work in Petersham. Where images are purely decorative, we seek to ensure they do not create unnecessary noise for screen reader users.

We aim to use descriptive text for buttons and controls so that visitors relying on assistive technology can understand the purpose of each action, such as requesting a quote or reading about our local Petersham gardening services.

Keyboard Navigation

The site is intended to be fully navigable using a keyboard alone, without requiring a mouse or touch input. Users should be able to move through menus, forms, and content areas using the Tab, Shift+Tab, Enter, and arrow keys where appropriate.

We aim to maintain a visible focus indicator so that keyboard users can easily see which element is currently selected. This supports visitors who prefer or rely on keyboard navigation when exploring information on accessible gardening in Petersham.

Text, Colour and Layout

We strive for clear and readable text, using sufficient colour contrast between text and background. Our goal is to make it easier for users with low vision or colour vision deficiencies to read about our gardening services in Petersham.

Content is structured with descriptive headings, short paragraphs, and logical ordering so that it can be understood when zoomed or resized. Where possible, the layout is responsive, allowing pages to adapt to different screen sizes and devices.

Ongoing Improvements

Accessibility is an ongoing process. We review our website regularly to identify issues and improve the experience for visitors in Petersham and surrounding areas who may have varying accessibility needs. As we add new content or features, we aim to test them for compatibility with assistive technologies and WCAG 2.1 AA requirements.

Feedback and Accessibility Requests

We welcome feedback on the accessibility of the Gardeners Petersham website. If you encounter any barriers, find content difficult to access, or need information about our gardening services in a different format, you can contact us with your accessibility request.

When contacting us, please include as much detail as you can, such as the page or section you were using, what you were trying to do, and the type of assistive technology or browser you use. This information helps us identify the issue and work towards a suitable solution.

Alternative Ways to Access Information

If you cannot access certain information on our website, we will make reasonable efforts to provide the information in an alternative, accessible format. This may include providing written descriptions of images, simplified text, or other forms of support to help you understand our gardening services in the Petersham area.

Our goal is to ensure that all current and future customers can learn about and benefit from our gardening services, regardless of ability or access needs.